Welcome to Zmodo Support

How does Zmodo reduce false alerts?

posted this on August 30, 2017 21:42PM

We have more information and stimuli vying for our attention than ever before, which makes it that much more important that we are able to filter and focus on what really matters. The same applies for your alerts: we have implemented an algorithm that will reduce the alerts sent to your phone so that you can be notified of the events that matter. The following guide will explain how this algorithm will work: 

 

The app will distinguish between two types of events: 

1) Major motion event. Major motion events occur when motion is detected after a prolonged period without motion (at least 25 minutes). Whenever a major motion event is detected, you will receive an alert on your smartphone, and your device will record a 10 second clip and save a record of the event in the Zmodo app. 

 

2) Minor motion event. Minor motion events occur when motion is detected within a short period of time following another motion event (within 20 minutes of the last motion event) after at least 3 minutes without motion. For example, if motion is detected 7 minutes after a major motion event was detected, it will be registered as a minor motion event. However, if motion is detected within 3 minutes of any motion event (major or minor), it will not be registered as a motion event. Whenever a minor motion event is detected, you will not receive an alert on your smartphone, but your device will record a 5 second video clip and save a record of the event in the Zmodo app for you to review at any time. This will make sure that you still have a record of all motion events without receiving unnecessary alerts on your phone.