Welcome to Zmodo Support
How to add a solid blue camera?
Date:May 09, 2020 09:43AM View:11615
If the status/indicator light on the wireless camera/s is solid blue, it means the camera has connected to a WiFi network.
Connect your smartphone to your home WiFi network (make sure it’s the 2.4 if you have 2 different wifi networks). On the upper right corner, tap the plus sign (+) and select "Wireless Device and Smart Kit". Choose "Wireless Device". The app will search for Zmodo devices that are connected to the network your phone is on. You should see a page that has “Devices on LAN”. This should list the camera/s that are solid blue, just tap the plus sign (+) to add a camera to your account. If there are multiple cameras, this may take several tries to get all of your cameras added to your account.
1. Reboot the camera and wait for it to go solid blue again, then try the set up method above.
2. If the camera is still not found it might not be on the WiFi Network your phone is on. Try other 2.4 wifi networks if available.
3.Reboot the router and keep an eye on the indicator light of the camera. It should go to green while the router is rebooting. If it does not it is not on that router.
4. Sign out of the app and sign back in. Try adding via Wireless Device again.
If issue continues to happen please have the camera IDs in front of you when you contact support
Is this content helpful?
Contact Customer Support