Welcome to Zmodo Support

screen

How can I cancel my cloud subscription if I subscribed via an in app purchase?

Date:May 17, 2024 00:28AM View:23784

    If you subscribed to cloud service using the mobile app your subscription is managed via Apple or Google depending on what phone was used to subscribe.

     

    iOS

    Open the Settings app.

    Tap your name at the top.

    Tap Subscriptions, find the subscription then tap on the subscription to see the cancel option.

    You can also follow this guide on how to cancel.

     

    Android

    Open the Google Play Store app.

    Tap on your profile at the top right.

    Tap on 'Subscriptions,' and tap on the subscription to find the cancellation option at the bottom.

     

Contact Customer Support