5 search results

• Cloud Service: [FAQ]Which products will be compatible with the cloud service?
  

  You will be able to activate the Zmodo Cloud Service immediately for all compatible products. Not all Zmodo products are currently compatible with the cloud ...

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• Cloud Service: [FAQ]How do I playback cloud recordings?
  

  Once you have successfully activated the cloud service for a device, footage from the device will be saved onto our secure cloud. You can access those recordings within a couple minutes. It will only start recording once the service is activated, there will be no recordings before the service was started.   You can access this footage by tapping "Playback" (looks like a circle with a triangle inside on the bottom right when you are viewing the live video) icon on the Zmodo app. To change the date that is playing back, you can click the calendar icon, days with a blue dot have recordings. ...

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• Cloud Service: [Troubleshooting] Updating my device firmware is taking too long or has failed
  

  1. Make sure your Zmodo device has a strong WiFi connection, and your phone has a strong internet connection during the update. Try to update ...

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• General Service: How will my subscription be renewed?
  

  Your subscription will be renewed automatically, and the credit card you used to purchase your subscription will be billed automatically so that you don’t have ...

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• Cloud Plan & Subscription: [FAQ]What types of features will be offered with the cloud service?
  

  Subscribing to the cloud service will allow you to save your continuously recorded footage to a cloud for secure backup and playback from any location. ...

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