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  • General App Info: QR Code Setup Introduction

    Instruction before you begin 1. Make sure the cameras are plugged in and the indicator light is blinking green 2. Confirm your phone is connected to the WiFi network that you want the cameras to connect to ○ Make sure it is a 2.4 network ( if you are unsure please reach out to your internet service provider) Procedure 1. Press the plus sign on the top right and select QR Code 2.Tap the "Start Installation or Next" at the bottom of the screen then tap on "Next" till you get to the screen asking for your password 3. Once it is asking you to enter the password confirm the wifi network at the bottom is the 2.4 network. 4. Once the password has been entered tap "Next" 5. The QR code will appear on the screen 6. Hold the QR code 8 inches in front of the camera for 30 seconds as steady as you can 7. After the camera has read the QR code the indicator light will be solid blue and the app will ask you to name the device. ...

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  • General App Info: How to connect Zmodo devices to Google Assistant

    For more information about how to connect Zmodo device to Google Assistant, please click this link:https://www.zmodo.com/google-assistant/ ...

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  • General App Info: Zink Setup Introduction

      1. On the upper right corner tap the plus sign (+) and select the "Zink" connection method. 2. The device will broadcast a temporary WiFi access ...

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  • General App Info: Network Requirements

    1. For 720P Cameras 1.1Upload Speed Each camera requires at least 1Mbps of upload speed per camera or 2Mbps of upload speed for each camera when using the cloud service. You can test your speed by being connected to the same router as the cameras then click on the speed test http://speed.googlefiber.net/ 1.2 WiFi Signal WiFi Signal is measured in dBms the cameras need a signal between -30dBm and -60dBm. When you test the signal you want to be as close as possible to the location of the camera, if possible have it touching or right next to the camera. On android you can use the app called WiFi Analyzer    Once installed open the app and it should land on the WiFi Channel page   Tap on the "Eye Icon" on the top right and select signal meter   Once selected the meter should display on the screen select what WiFi to test at the bottom   Good signal would be in the green area. On iOS you can use the app called AirPort Utility   Once the app is installed, open the settings page and scroll down to the settings of the airport utility app, turn on the Wi-Fi Scanner   Open the airport utility app, tap on Wi-Fi Scan then scan on the top right. After tapping on scan it will show you a list of the available networks along with signal information.   Good signal range would be -30 to -60 dbm 2. For 1080P Cameras 2.1 Upload Speed Each camera requires at least 2Mbps of upload speed per camera or 4Mbps of upload speed for each camera when using the cloud service. You can test your speed by being connected to the same router as the cameras then click on the speed test http://speed.googlefiber.net/ 2.2 WiFi Signal WiFi Signal is measured in dBms the cameras need a signal between -30dBm and -60dBm. When you test the signal you want to be as close as possible to the location of the camera, if possible have it touching or right next to the camera. On android you can use the app called WiFi Analyzer    Once installed open the app and it should land on the WiFi Channel page   Tap on the "Eye Icon" on the top right and select signal meter   Once selected the meter should display on the screen select what WiFi to test at the bottom   ...

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  • General App Info: Setup method for each firmware

    The Camera is on QR Code Firmware ○ Cameras on or higher are QR Code. If you are unsure please contact support with the device ID and they can help you with the set up. ■ V8.0.1.42 ■ V8.4.1.44 ■ V8.8.1.18 ■ V8.9.1.04 ■ V30.4.1.36 ■ V30.6.1.40 ■ V30.13.1.20 ■ V30.9.1.54 ■ V20.4.1.38 The camera is on Zink Firmware ○ Cameras on or lower  are Zink.. If you are unsure please contact support with the device ID and they can help you with the set up. ■ V8.0.1.26 ■ V30.4.1.34 ■ V30.6.1.34 ■ V30.13.1.12 ■ V30.9.1.40 ■ V20.4.1.22 ○ Cameras on or higher  are Zink.. If you are unsure please contact support with the device ID and they can help you with the set up. ■ V7.9.0.10 ■ V7.8.0.24 ■ V7.4.1.26 ■ V4.6.2.6 ■ V7.2.0.16 ■ V6.2.0.52 ■ V5.6.1.8 The camera is on SmartLink(wireless device) Firmware ○ Cameras on or lower  are SmartLink. If you are unsure please contact support with the device ID and they can help you with the set up. ■ V7.9.0.6 ■ V7.8.0.20 ■ V7.4.0.20 ■ V4.6.2.2 ■ V7.2.0.6 ■ V6.2.0.48 ■ V5.6.1.4   ...

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  • Live View: [FAQ]Is there a way to see a bigger picture within the app or a way to zoom in?

    When in live view, you can rotate your phone to landscape orientation to see a bigger picture. To zoom in further, simply press two of ...

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  • Alerts: [FAQ]How does Zmodo reduce false alerts?

    We have more information and stimuli vying for our attention than ever before, which makes it that much more important that we are able to ...

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  • General FAQs: [FAQ]Can I have multiple cameras under one account?

    Yes, you can have as many cameras as you'd like. They will all be accessible by the same account if you choose to add them under ...

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  • General FAQs: [FAQ]How do I move my camera to a different location?

    To use your camera in a different room or area but on the same network as before: Simply unplug the camera and move it to the ...

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  • General FAQs: [FAQ]How do I mount the camera on a wall?

    Your camera can stand on its base, be mounted on a wall or ceiling, or even operate separated from its base. Your camera comes with a ...

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